Our small company relies on our website sales. In a meeting, we discussed our current costs for a server that the domain operates on. We remain committed to only using shared hosting for USA servers. Our IT guy showed us a graphic representation of the attacks on websites and servers in the United States. There is a way to see a live view of where the hits are coming from. The majority of attempts to hack computers in the United States was coming out of China. This got us thinking of vulnerabilities of using a shared server for our online business that was not based in our own home country.
The majority of our sales was from customers in the United States. Every sale is processing credit cards and other information such as names, addresses and other demographic information from our customers. We could not in good conscience think of outsourcing to servers that were not in US territory under control of our laws. I do not think that companies should take a lackadaisical approach to the hardware and software that their domains run on, nor should they do it for where those servers are located. Other countries hosting United States business sites might make sense if they followed all the same laws and rules that we do.
I think we are going overboard with our outsourcing of everything. You see how outsourcing has affected customer service. It is such a fiasco to have foreign customer service that it is made fun of in TV, movies, books and more. We do not want our company to be on the news because of any data breaches by not having secure servers no matter if we are on a shared system at this point or not. I think our integrity will help keep us winners in this business of gaining consumer confidence.